In the fascinating intersection of psychology and design lies the concept of nudging, a subtle yet powerful technique that guides user behavior in a predetermined direction. This method, rooted in the principles of Behavioral Economics, has become...
Blog
The Importance of Evaluating and Measuring for Strategic Experience Design
In the ever-evolving landscape of Strategic Experience Design (SED), the emphasis on evaluation and measurement is paramount. This field, which intertwines the art of design with the science of strategy, requires a meticulous approach to assessing...
What Can We Learn from Strategy Design?
Strategic Experience Design (SED) has been making waves in the world of business and design, blending user-centric design principles with strategic business planning. But what can we really learn from the practice of Strategy Design, and how can...
Strategic Experience Design and Behavioral Economics: An Effective Combination
In today's rapidly evolving business landscape, the integration of Strategic Experience Design with Behavioral Economics has emerged as a powerful tool for creating more engaging, effective, and user-centered products and services. This fusion...
Strategic Experience Design: Systematic Experimentation as a Strategy Tool
In the dynamic field of Strategic Experience Design, the art of crafting impactful user experiences, one crucial approach stands prominently: systematic experimentation. Often less highlighted compared to more visually striking design elements,...
Book Recommandation: Changemakers: How Leaders Can Design Change in an Insanely Complex World
Why This Book? As your authors and guides on this journey, we have a deep familiarity and respect for designers and their abilities. We each ran successful, independent design firms in Silicon Valley for over 25 years starting in the 1990s. We led...
Why studiing the MBA Strategic Experience Design
Studying Strategic Experience Design at the university FH JOANNEUM in Graz can offer numerous benefits, as it combines principles from design, business strategy, and user experience to create impactful and meaningful experiences. Here are several...
Is “Experience Management” really a C-Level responsibility?
Experience Management (XM) is a strategic approach that focuses on managing and improving the overall experiences that an organization delivers to its customers, employees, partners, and other stakeholders. This includes aspects like customer...